| Service Coordination |
| Victorian Service Coordination Practice Manual |
The Victorian Service Coordination Practice Manual defines the common practices, processes, protocols and systems which support Service Coordination across Victoria. It replaces all local and regional Service Coordination Practices, Processes, Protocols and Systems (PPPS) manuals (16 different manuals were in existence in May 2006)
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| Good Practice Guide |
The Good Practice Guide sets out the agreed good practice of Service Coordination across Victoria. The Practice Guide has been designed for practitioners involved in the delivery of Service Coordination. It is based on the Victorian Service Coordination Practice Manual and complements the Continuous Improvement Framework.
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Continuous Improvement Framework
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The Service Coordination Continuous Improvement Framework is a tool which can be used to assist agencies in Victoria implementing Service Coordination. |
| Workforce Development |
A self-paced training module and train the trainer rescources are available |
Integrated Chronic Disease Management (ICDM) |
| Divisions of General Practice - Self-Management Mapping |
An identified ICDM priority for PCPs in working with and supporting agencies is support to enhance the provision and coordination of self-management approaches across their catchments. All PCPs have now collected information that maps the self-management approaches used within their local catchments. A statewide summary of this activity is available to be downloaded.
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| ICDM Workforce Capacity Building Strategy |
The Primary Health Branch has developed a draft ICDM Workforce Capacity Building Strategy to respond to the need to support the systems changes required of the Early Intervention in Chronic Disease (EIiCD) and the ICDM initiatives. |
