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Our Work - Service System Development - Overview
Service System Development encompasses the areas of Service Coordination and Integrated Chronic Disease Management.
Service coordination reform aims to place consumers at the centre of service delivery - ensuring that they have access to the services they need, opportunities for early intervention and health promotion and improved health outcomes. Service coordination is facilitated by Primary Care Partnerships where agencies come together to agree on how they will coordinate their services so that consumers experience a health system that works together.
Integrated Chronic Disease Management includes the following:
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planned and proactive care intended on keeping people as well as possible rather than responding to an illness |
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empowering, systematic and coordinated care that includes regular screening, support for self management, assistance to make lifestyle and behaviour changes |
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care that is provided by a range of health services and practitioners (eg. GPs, podiatrist, physiotherapist, counsellor, dietitian, nurse, specialist, dentist) |
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care that is provided over time through the stages of disease progression |
A priority for PCPs is their support to enhance the provision and coordination of self-management approaches.
Service Coorination Tool Template (SCTT) Revision Project
The current cycle of revision of the SCTT, known as the SCTT 2012 revision process, has commenced. In addition to addressing the high priority changes that were unable to be addressed through the SCTT 2009 revision process, a number of major pieces of work are being undertaken.
An online electronic feedback form has been added to the SCTT 2012 Revision Project website. Practitioners, agencies, peak bodies, and others are invited to submit changes through the feedback form for consideration as part of the SCTT 2012 Revision Project. The feedback form will be open through to the end of December 2010.
For more information, visit the PCP page on the Department of Health website or
Contact:
Adrian Watson
Tel: (61 3) 9096 8041
Email: adrian.watson@health.vic.gov.au

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